1. What This Policy Covers
This Privacy Policy explains how maattaam collects, uses, discloses, and safeguards your information when you use the Platform.
2. Information We Collect
Account Data: name, email, phone, password hash, profile photo (optional), location (city/state).
Listing Data: titles, descriptions, images, category, price, and metadata.
Usage Data: device info, IP address, browser/OS, pages viewed, referral URLs, cookies, approximate location.
Communications: messages you send to sellers/buyers/support, feedback, and reports.
Payments: tokenized payment references via our gateway partners (we do not store full card/UPI credentials).
KYC/Verification (optional): Govt-ID or other proofs if we offer verification features (stored/processed per law and only as necessary).
3. How We Use Information
Provide, maintain, and improve the Platform; personalize content and ranking.
Facilitate communications; prevent fraud and abuse; process payments; send receipts.
Service communications, policy updates, and (with consent) marketing.
Legal compliance, dispute resolution, and enforcing Terms.
4. Legal Bases (where applicable)
Contract, Legitimate interests, Consent, Legal obligation.
5. Sharing of Information
Service providers, legal/compliance, business transfers, and with users as needed.
6. Data Retention
We retain personal data as long as needed for services and legal obligations.
7. Your Choices & Rights
Access/update data, delete account, opt out of marketing, control cookies.
8. Cookies & Tracking
We use cookies for authentication, security, preferences, and analytics.
9. Data Security
We use reasonable measures; no method is 100% secure.
10. Children’s Privacy
Not intended for persons under 18.
11. International Transfers
Safeguards applied as per law and provider compliance.
12. Changes to This Policy
We may update; continued use indicates acceptance.
13. Contact
Privacy Contact: contact@maattaam.comAddress: Kalariyil Transolutions
1/892-A, WestHill PO
Kozhikode 673005
Kerala
Phone: +91-98477 46746